Quality Policy
Our 7 principles
POLG-01-r1
As a manufacturer of technological solutions for the industry, we compromise to supply in-house designed products which are based on the application of the latest available technologies in the market. To this effect, the management establishes the following principles.
1. Maintain and improve the quality management system based on the requirements of the ISO 9001 and IRAM-ISO/IEC 17025 standards complying with applicable requirements and applying continuous improvement programs.
2. Ensure the competence and professional development of its personnel through continuous training, education, and skill acquisition. Provide a comfortable work environment for the development of their tasks and activities.
3. Promote and drive research, innovation, development, and marketing of products and services, ensuring greater productivity and economic sustainability.
4. Guarantee the support of our equipment and projects, through an after-sales service that includes calibrations and tests carried out in a systematic, agile, and efficient manner.
5. Strengthen the presence in the International market, maintaining leadership in the National market.
6. Provide expert advice (based on our experience) to ensure the correct use and maintenance of our products and the fulfillment of each client's requirements.
7. Preserve the confidentiality of the information provided by its clients, ensuring that all data is treated with strict reserve. Likewise, it guarantees impartial performance in the provision of all its services, including after-sales, calibrations, and tests.
Instill in all of us who make up Penta the responsibility to know and respond with performance in accordance with this policy.
THE BOARD
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